The speakers in today’s panel were very interesting. It somehow always amazes me when I hear them use terms straight from class.
I believe it was with the outsourcing to Chili example that brought up something that interested me. How do you encourage your IT staff that outsourcing is better for the company when they feel they can handle the project themselves? Looking at Porter’s 5 forces, how do you make your IT staff feel like they have value when you are passing off projects to outside companies? I think a lot of this plays on the article, “Six IT Decisions Your IT People Shouldn’t Make.” While your IT staff should not make the final decision on when to outsource, sometimes it is best to hear their side or include them in the decision. This may allow them to realize for themselves that someone else can do the job better.
It can be a sticky situation, but the firm must rely on their core competencies.
Nice use of our article! ;) I do agree that executives should have conversations with their IT departments regarding outsourcing before they actually send the departments out the door. Further, I think that IT departments can help executives set smart and realistic expectations for the resources they decide to outsource.
ReplyDeleteAs the panel discussed yesterday, it seems like everyone's expectations differ and the realistic goals are rarely communicated. It is important to engage in conversations with multiple persons in order to maximize the effectiveness of outsourcing and keeping the core competencies in- house.